Privacy policy.

Privacy Policy

Effective Date: September 1st, 2025
Last Updated: September 26th, 2025

1. Introduction

Aisle 1 Solutions LLC (“Aisle 1 Solutions,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services, website, and tools.

By engaging our services or submitting information to us, you agree to this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

  • Contact Information: name, email address, phone number, company details.

  • Business Information: operational processes, team structures, and other information you voluntarily provide during consulting engagements.

  • Payment Information: billing address and transaction details (processed securely through third-party providers such as Stripe or PayPal; we do not store full payment card information).

  • Usage Information: details you submit through our website forms, scheduling tools, or intake questionnaires (e.g., Google Forms, Squarespace forms, Calendly).

3. How We Use Your Information

We use the information we collect to:

  • Provide consulting services, including diagnostics, blueprints, implementation, and advisory.

  • Respond to inquiries and communicate with you.

  • Process payments and manage billing.

  • Improve our services and internal operations.

  • Comply with legal obligations.

We do not sell or rent your personal information.

4. Marketing & Communications

  • With your consent, we may use your email address to send you newsletters, resources, event invitations, or updates about our services.

  • You may opt out of marketing communications at any time by clicking the “unsubscribe” link in any email or by contacting us at info@aisle1solutions.com.

  • Even if you opt out of marketing, we may still send you transactional or service-related emails (such as invoices, scheduling confirmations, or service updates).

5. Information Sharing

We may share your information only in the following situations:

  • Service Providers: with third-party providers (such as Google Workspace, Squarespace, Zapier, Calendly, Stripe, or PayPal) who help us operate our services.

  • Legal Compliance: if required by law, regulation, or court order.

  • Business Transfers: in the event of a merger, sale, or acquisition.

6. Data Security

We take reasonable measures to protect your information, including using secure platforms (Google Workspace, Stripe, PayPal) and limiting access to only those who need it. However, no system is 100% secure, and we cannot guarantee absolute protection.

7. Data Retention

We retain your information only as long as necessary to provide services, comply with legal obligations, or resolve disputes. You may request deletion of your information at any time (see Section 9).

8. Cookies & Tracking

Our website or scheduling tools may use cookies or tracking technologies to improve user experience. You can disable cookies in your browser settings, though this may affect functionality.

9. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.

  • Request corrections or updates to your information.

  • Request deletion of your personal information (subject to legal or contractual obligations).

  • Withdraw consent to processing where applicable.

To exercise your rights, email us at info@aisle1solutions.com.

10. GDPR & CCPA Rights

If you are located in the European Union or California, you may have additional rights under GDPR or CCPA, including the right to:

  • Request a copy of your personal data in a portable format.

  • Restrict or object to certain types of processing.

  • Opt out of the sale of personal information (Aisle 1 Solutions does not sell personal data).

We will honor such rights in accordance with applicable law.

11. Third-Party Links

Our website or resources may include links to third-party websites. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

12. International Data Transfers

We may store or process your information on servers located outside your state or country, including through service providers such as Google. By providing your information, you consent to the transfer, storage, and processing of your data internationally in accordance with this Privacy Policy.

13. Do Not Track

Our website does not respond to browser “Do Not Track” signals.

14. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from children.

15. Governing Law

This Privacy Policy is governed by the laws of the State of New York, United States.

16. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with a revised effective date. Continued use of our services after updates indicates acceptance.

17. Contact Us

For questions or privacy requests, please contact us:
📧 info@aisle1solutions.com